Been “ghosted” by an insurance adjuster?

Can’t get the adjuster to call you back?  Can’t get your mileage and medical costs reimbursed?  Paycheck delayed?

Unfortunately, this is a very common problem in workers’ comp. injury cases.  Oftentimes, if the adjuster doesn’t have an urgent reason to call you back, they won’t.  If you have an injury & are relying on an insurance adjuster to help you, it can be a very frustrating experience.  To the insurance adjuster, making sure your medical treatment is covered, your mileage is paid, and your comp wage check shows up is often not their top priority.  Unfortunately, it is often necessary to contact the Virginia Workers’ Compensation Commission and demand a hearing before a judge in order to get the insurance adjuster to respond.  A workers’ comp judge, also known as a Deputy Commissioner, has the authority to order the insurance adjuster to comply with the law.  They can be penalized if they do not.

You can try to solve this problem on your own, or you can call an experienced workers’ compensation attorney to be your “ghostbuster”…..


The statements contained here are for general information purposes only. This information is not specific legal advice to your situation. Mr. Shoen would need to meet with you individually to ensure client confidentiality and would need additional information not provided in this article. This article does not create an attorney-client relationship. Please consult directly with an attorney for legal advice.

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